How to choose the best cycling shoes

If your shoes are equipped with our adjustable SuperNatural Fit Kit Insoles, you can choose from the different arch supports supplied to customize fit and feel of the shoes to meet your needs:

• Large arch support = maximum height and support
• Medium arch support = medium height and support
• Small arch support = lowest height and support

Figure 1:

NOTE: We recommend that you start by choosing the arch support that most closely matches to the contours of your arches or the insole of your existing cycling shoes, and provides you with the most comfortable fit in the shoe. You should always consult with your local bicycle fit expert to tune your fit for maximum comfort and performance, especially if you experience any significant or consistent pain while riding.

To Start
Start by trying the shoe with the installed Medium (orange color) arch support, which works well for a majority of riders. You may want to ride with the stock setting to see how it feels during a normal ride.

To Adjust the Arch Support
To change the level of support, simply remove the insole from the shoe and peel off the arch support attached to the bottom of the insole. Then install a different arch support based on your desire for more or less arch support.

Arch Too High
If the arch support presses uncomfortably into your foot or if you are experiencing any lateral discomfort (on the outside edge of your feet), try a lower arch support.

Arch Too Low
If you are experiencing cramping or hot spots under the feet, or the arch of your foot feels unsupported or flat, try a higher arch support. Once you’ve set the arches to your preferred level of support, we recommend that you take the extra arch supports along on a test ride in case you want to make changes once you’re on the bike.

If your shoes feature a footbed with non-adjustable arch support, you can purchase our SuperNatural Fit Kit as an upgrade. The benefits are a more customized fit, and support for comfort and efficiency.

Giro shoes have been designed to be compatible with the most popular clipless pedal and cleat systems or flat pedals, depending on the type of riding they are intended for. To ensure compatibility, please read the instructions provided with your pedals to confirm specifications and proper installation, maintenance recommendations and adjustment of the cleat and pedal system. Note that some pedal systems may require the use of an adapter.

If you have additional questions about pedal compatibility, please contact your authorized Giro dealer or our Customer Service group for assistance.

The instructions below are a guide. We recommend that you consult the owner’s manual or instructions that come with your pedals to be sure your cleats are installed correctly.

Cleat Installation
Install cleat system as described in the drawings below or follow the instructions provide with your pedals.

See Diagram 1.

Cleat Positioning
Cleat positioning is a matter of personal choice, and can affect your riding comfort, power and efficiency. Positioning the cleat over the ball of the foot or slightly forward should maximize your power output. Positioning the cleat slightly behind the ball of the foot may increase comfort.

When you first attach cleats to the shoe sole, temporarily tighten cleat bolts to 22 in. lbs. (2.4Nm).

Once you have determined the optimal cleat position, firmly tighten the cleat mounting bolts. For final mounting, recommended cleat bolt torque is 41-52 in. lbs. (5-6Nm). Do not over-tighten bolts! We recommend that you follow the torque instructions for the cleat system and use those specifications if they indicate lower torque settings. 6Nm should never be exceeded when attaching the cleats!

Before You Ride
Before riding in your new shoes with cleats and clipless pedals, you should practice using the shoe and clipless system. Practice clipping-in and -out of the pedal while keeping one foot on the ground to maintain balance. When riding for the first time, find a clear area to practice clipping-in and -out of the pedal system until the motion becomes familiar.

When properly cared for, your new Giro cycling shoes will offer many miles of performance.

• To clean shoes covered in mud, dirt or road grime, wipe them clean with a damp sponge or cloth.
• Never clean shoes in the washing machine.
• Do not clean your shoes using strong detergents or abrasive pads or brushes.
• Do not expose your shoes to extreme heat. Using a fire, radiator, blow dryer or other heat source to dry your shoes can damage them and void warranty.
• Shoes and pedals may not engage properly in cleats that are dirty or worn. Regularly check cleats and cleat area for dirt or debris and replace worn cleats as needed or recommended by pedal manufacturer.
• If shoes become wet, you can stuff them with newspaper to help absorb moisture and maintain shape. In most cases newspaper will dry wet shoes overnight.

Giro™ cycling shoes are intended for cycling. (“Giro™”), located at 5550 Scotts Valley Drive, makes the following Limited Warranty concerning Giro™ cycling shoes. This Limited Warranty is made only to the original purchaser. It is not transferable, and is void to any subsequent owner.

Giro™ cycling shoes are guaranteed to be free from defects in materials and/or workmanship for a period of one (1) year from the date of purchase. Giro™ will, at its option, replace or repair defective shoes.

This warranty does not cover defects, damage, malfunctions, or failures resulting from abuse, neglect, improper assembly of the pedal or pedal cleat, improper maintenance, alteration, collision, or a crash.

Please Contact Us for more details and information about initiating a return authorization if necessary. Thank you!

All Giro products are covered by the corresponding legal warranty.

We cannot offer compensation for products damaged for other reasons, including negligence, misuse or normal wear and tear. To initiate a warranty claim, please read the warranty policy and complete the form below. A customer representative will reach out in 1 to 2 business days with answers.

For more information on the the Warranty

Please see Warranty Policy for more details and information about initiating a return authorization if necessary. Thank you!

If the exact product or style you originally purchased is not currently available (i.e. discontinued, limited edition, etc.), please choose a comparable new product and indicate the substitution model in your communication with us. The new product should be equal or lesser in retail value than the style you are returning.

If you are unsure about your choice in comparable products, please contact a Customer Service team member via our Contact Section for details and information. Thank you!